Go to content Go to the main menu Go to search

Hospitality/Lodging

Hotel Procurement: What's in and what’s out for 2023

February 06, 2023

2023 will be no exception to the string of years that have shocked our economy, climate, health and more.

But the lodging operators who position themselves to deliver what travelers want in 2023 will have the best opportunities for success.

A recent panel of industry experts convened for an Entegra-sponsored Hot Topics discussion with Hotel Business to discuss the top influences on lodging going into this new year.

Travelers have new priorities, and operators need to adjust accordingly. So, where can you add the most value to your business to capture what is essentially a new customer.

Our panel of experts suggested the following list of what’s in and what’s out for 2023 in lodging.

What's In

What's Out

Exceptional food and beverage

The in-room mini bar

Contactless and keyless

Check-in lines

Sustainability throughout your property

Single-use plastic

Hotels as meaningful parts of the community

Not engaging local DJs, community leaders, influencers, etc.

Wellness experiences like tai chi, yoga, aerobics

Small gym rooms


Watch the webinar replay as our panel of lodging experts talk about the most meaningful, value-added strategies you can deploy in your business in 2023.

------------------

“We had to rethink everything from the ground up in terms of what people care about, what they expect and what they no longer want,” said Denis Klurfield, Accor’s Vice President of Procurement for North & Central America. “And that really focuses the hotel procurement on what really drives value, all of the non-value-added products and services, you either eliminate, automate or outsource. So, we essentially have been really focusing the procurement efforts on identifying what really is going to drive value in the next two to three years and really focusing on those aspects of the guest experience.”

February 06, 2023

Back to the list
      Password MUST be:
      - Different from your previous 5 passwords
      - Totally different from your email address

      Show password

      • 1 English uppercase character
      • 1 English lowercase character
      • 1 Number
      • 1 Special character
      • 8 characters in length

          Show password

          • 1 English uppercase character
          • 1 English lowercase character
          • 1 Number
          • 1 Special character
          • 8 characters in length

              Show password

              • 1 English uppercase character
              • 1 English lowercase character
              • 1 Number
              • 1 Special character
              • 8 characters in length

              All fields are mandatory

                      I agree to the Terms and Conditions

                      1

                      Your registration is nearly complete!

                      You will receive a confirmation email very shortly. Please click the link within that email to access the site.

                      1

                      Your account has been created but is still waiting for approval.

                      An email will be sent to:  once your account has been activated.

                          1

                          You need to verify your email address. You will NOT need to create a new password.

                          An email has been sent to: 

                          Use the link provided in the email to verify your identity.

                          4

                          Your registration is finished!

                          You have successfully created your account, you will receive a confirmation email very shortly.

                          To login, you can click on the link in the menu bar above, or follow the instructions that have been sent on your email address.